Effective Date: April 14, 2025

At Logicsofts Solutions Ltd, we aim to deliver high-quality services and maintain transparency in all transactions. This Refund and Cancellation Policy outlines the terms under which refunds or cancellations may be processed for services purchased from www.logicsofts.co.uk.

Service-Based Refunds

Our services are tailored, time-bound, and resource-intensive. As such, refunds are only applicable under specific circumstances detailed below:

Web Design & Development

• Initial Deposit: Non-refundable once work has commenced (typically 50% of the total project cost).
• Project Delays: If delays are caused by the client (e.g., lack of content, feedback), no refund will be provided.
• Cancellation Before Work Starts: A full refund may be granted if the project is cancelled within 48 hours of payment and work has not commenced.

SEO, Google Ads, and Marketing Services

• These services are billed monthly in advance and are non-refundable once the month has begun.
• If you wish to cancel, we require 7 days’ written notice before your next billing cycle.
• No partial month refunds are issued once the campaign is live.

Cancellations

Clients may cancel ongoing services (SEO, PPC, hosting, maintenance) by providing written notice via email to info@logicsofts.co.uk.

Any outstanding payments for completed work must be settled before the cancellation takes effect.

Non-Delivery or Errors

In the rare case where we fail to deliver the agreed scope of work:

• You may be eligible for a partial refund, or we will revise the work at no extra cost.
• All such claims must be made within 7 days of final project delivery or campaign start.

Hosting & Domain Services

• Hosting and domain registrations are handled via third-party providers and are non-refundable.
• If Logicsofts manages your hosting, cancellation must be requested 14 days prior to the renewal date.

Dispute Resolution

We encourage clients to contact us first for any concerns. Our team is committed to resolving issues amicably and professionally.

Contact Us

If you have any questions about this policy, please email us at:

Logicsofts Solutions Ltd
📍 211 Basingstoke Road, Reading, RG2 0HX, United Kingdom
📧 info@logicsofts.co.uk